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Frequently Asked Questions

Looking for more information about our products and services? You'll find answers to the most commonly asked questions here, but don't hesitate to contact us for more information as well!

Product Ordering & Initial Application

Learn about the Marine Customs ordering process, from beginning to end.

Marine Customs Non-Skid Decking adheres very well to most molded-in non-skids and properly applied and maintained aggregate type non-skid paints, as long as the surface is cleaned properly.

Absolutely. If your boat is located within any of our Florida service areas, we could perform a digital scan of your deck onsite at your location or you could trailer the boat to our shop in Melbourne, FL for a scan to be completed. Both of these options would require scheduling. Additionally, if you're outside of our service area, you could purchase a templating kit so you can provide us with tracings of all areas to be covered. If you have dimensions for the custom piece you're needing, we can create a layout using this information.

Determine the layout for your particular application. Order a Marine Customs Non-Skid Decking template kit. Create your template and submit it to us for a quote and for digitizing to begin production of your custom project. These kits include the following: Clear Mylar sheets (qty. of sheets will depend on your project needs), marker, data form, template instructions, return shipping label. Once you have received your kit, follow the simple templating instructions provided.
Price is determined based on the quantity of sheet materials used in addition to CNC machine time, CAD design hours along with installation labor costs. For a complete and accurate quote, please give us a call so that we can guide you through the process.
Yes, we can CNC or laser engrave logos and text if supplied with vector graphic of logo or given desired text style. Custom logos start at $75.00.

This is not recommended. Even with a very small shrink rate, a small gap between sheets will be present. We recommend leaving a 1/8 inch gap between panels.

Marine Customs Non-Skid Decking adheres very well to most molded-in non-skids and properly applied and maintained aggregate type non-skid paints, as long as the surface is cleaned properly.

Above 70 degrees and dry is recommended.
  1. Use isopropyl alcohol or acetone on the surface area. Thoroughly clean thesurface area where MARINE MAT or U-DEK will be applied.
  2. Make sure all grease, adhesive, mold-release, wax and other substances are removed before installing the product. The area must be completely dry before applying pads.

Product Maintenance

Our foam boat decking is low-maintenance, but still needs some special care from time to time.

Our marine decking cleans easily with any form of deck soap and a soft, medium or stiff bristled deck brush.

In addition, a number of household products can be used when attending to any stubborn stains such as Dawn, Simple Green, 409 etc. Please do not use bleach or any form of acid based cleaner such as Soft Scrub or MaryKate’s Hull Cleaner.

Five to seven years. Longer if the boat is stored inside.
Our U-DEK and MarineMat marine flooring comes with a 3 year warranty. This certifies that your product is free from defects in workmanship and materials at the time of installation. The pressure sensitive adhesive cannot be warrantied due to variations in application surfaces. U-DEK and MarineMat marine flooring has an operational temperature of 176º F and subsequently, the warranty does not cover damage to U-DEK and MarineMat due to light amplification from reflective surfaces or refraction of sunlight through light-trans-missive surfaces.
***Note: because of excessive heating when exposed to sunlight, black is not recommended as a top color. Therefore, it is not covered under the product warranty.

Our product is the perfect addition for any boater wanting to add some safety and comfort for their dog/s. Cats on the other hand……..not so good as they have a tendency to use our product as a scratch pad. With that being said, if cats will be on or have access to your boat, this product is not the best solution for you.

With care, our boat decking is easy to install but consideration should be given in regards to where it is being installed and its exposure to surrounding surfaces. Please refer to the attached documents which include the marine decking warranty, storage, and situations to avoid. Particular attention should be paid to reflective heat. At times, the sun can reflect off surrounding surfaces including vertical surfaces causing damage to the product as well as carpet. The warranty does not include damage caused by reflective heat. Consideration could be given to also applying boat flooring to any vertical surfaces to cut down on reflection. Read our Technical Bulletin here for more information.
If attended to promptly, in most cases, you should be ok. Fuel stabilizers, bird droppings, rust, and mustard are known to stain if not attended to in a timely manner. See our recommendations above for suitable cleaning products. 

Assuming proper prepping has been done, you can expect at least 5-7 years of life, however, every situation can be unique in regards to how the boat is stored and protected from the elements. For situations where the deck is saturated or submerged in water for long durations of time and your deck has a very aggressive non-skid, you will experience moisture ingress over time which will then ultimately affect the integrity of the adhesive.

Yes, if the edge has slightly come up, use an acrylic based super glue. If the sheet has completely come up, you can use a 3M high tac spray adhesive. If that does not work, you'll need to order a replacement part from us.

Use a plastic putty knife to get under one corner. Grip and pull off. If the PE seems to be sticking and tearing, use the putty knife to jab the area. You may want to enlist another set of hands to assist. Once the entire pad is removed, there will be a small amount of PSA left on the surface. Soak with mineral spirits for 10 minutes, scrape with the plastic putty knife. Once the PSA has been removed, use acetone to remove the mineral spirits.

Ready to Get Started? We’re Here to Help!

Overwhelmed by the variety of colors and designs available or baffled by the prospect of creating your own patterns? Don't worry; our experts are here to help with every step. Within many parts of Florida, we can even do it all for you, from scanning to application. Get in touch with us today to start the process!

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