Learn More About Our Policies
Marine Customs Marine Decking Product Warranty: U-DEK and Marine Mat
Marine Customs provides a three year warranty for all brands of flooring offered (U-DEK & MarineMat). Our three year warranty covers the material cost for delamination, manufacturer defects, and color bleeding.
In the event of a warranty claim, we will ship the replacement material to you (or your customer) to fullfill the warranty service. We can provide on site warranty support at a labor rate of $175 per hour and mileage at a rate of .58/ mile. If the vessel can be brought to our Melbourne location, we will provide a reduced labor rate of $100 per hour. We will provide an estimate at the time of the warranty request based on the specific work required and location of vessel requiring warranty service.
Damage caused by the effects of Light Amplification due to excessive heating of the material from a highly reflective surface is covered by our warranty for the first occurrence only (material only). Light Amplification warranties will be voided if photos are not received of light amplification damages within 3-4 business days of an initial claim.